PALM BEACH SKIN TECHNOLOGY & KINESIOLOGY
TERMS & CONDITIONS
Welcome to Palm Beach Skin Technology & Kinesiology. On this page you will find information relating to our terms and conditions, including:
- Payment Process & Security
- Returns Policy
- Cancellation Policy
- Gift Vouchers
- Shipping Information
If you have any questions that are not answered here, please feel free to e-mail us at firstname.lastname@example.org
- Payment Process & Security
We accept MasterCard and Visa card payments and direct deposit. If you would like to pay via direct deposit, please select the ‘direct deposit’ payment method and you will be advised our bank account details upon completion of your service. Once we have confirmed that the payment has been credited to our bank account, we will dispatch your order. We use ‘eWAY’ as our payment gateway provider. Your credit card payment is processed via this independent company. eWAY is now widely recognised as Australia’s leading payment gateway. eWAY is Payment Card Industry Data Security Standard (PCI DSS) compliant. The PCI DSS, a set of comprehensive requirements for enhancing payment data security, was developed by the founding payment brands of the PCI Security Standards Council, including American Express, JCB, Mastercard and Visa, to encourage the broad adoption of consistent data security measures around the world. You can learn more about eWAY on their website http://www.eway.com.au
All prices include GST (Goods & Services Tax 10%) unless specified otherwise. All prices are in Australian Dollars. Please note minimum purchase is $20.
- Returns & Refund Policy
If for any reason, you are not satisfied with your purchase, simply return the product within 30 days of purchase and we will gladly provide you with a refund or exchange. Please e-mail us within 14 days of receiving the item so that we can arrange a refund or exchange. All goods must be returned. Return postage is the responsibility of the sender.
Refunds are not available for change of mind. Series packages are non-refundable and non-transferable.
- Cancellation policy
Cancellation or Changing of an Appointment Time
At Palm Beach Skin Technology we strive to exceed your expectations. On occasions you may need to change your appointment time or day and will always respect this. To avoid any inconvenience, we kindly ask that you give a minimum of 12 hours’ notice so that another client has the opportunity to make an appointment.
At Brazilian Beauty we are responsible for providing professional and highly trained Therapist at your appointment time every time. We are ready to serve. When making an appointment with a duration of one hour or greater we will ask you for a $50.00 deposit which will be processed from your credit card over the phone. You may also choose to drop into the Salon to pay the deposit in person. This deposit is then applied to your final bill at the completion of your treatment. If you do not arrive for your appointment the deposit will be forfeited.
Your appointment will be confirmed via a text message sent to your nominated mobile phone 48 hours prior to your appointment. We ask that you simply respond to this confirmation text to confirm you are planning to attend. If you do not confirm your appointment we are unable to guarantee your booking.
Everyone runs late from time to time. On any such occasion we will do everything possible to complete your treatment in the remaining time. Out of respect to clients following your appointment and our desire to run on time for all appointments, we may not be able to guarantee your full treatment time.
Should the unfortunate occasion occur that you do not arrive for your appointment and have not given the requested notice time of 12 hours, one of the following may be implemented:
- a) You will forfeit your deposit
- b) You will be requested to pay a deposit when next booking an appointment
- c) A treatment will be forfeited if your appointment included a pre-purchased treatment from a package.
- Gift vouchers
Choose from one of the voucher values suggested or enter the dollar amount to suit your requirements.
Our gift vouchers come in an envelope and for a small postage fee, may be posted directly to a third party recipient as a gift if that is your intention. Gift Vouchers are valid for a 12 month period from the date of purchase, are non refundable or redeemable for cash.
- Shipping Information
Orders received before Monday to Friday are dispatched with 24 hours. Orders received after on weekends or public holidays will be shipped the next business day. If any delays are experience in processing your order you will be contacted by email or phone. Delivery times quoted are approximate and should be used as a guide only. Customers located outside the next day delivery network or in regional Australia should allow an additional 1-3 days for delivery. A signature is required on delivery to a residential or business address. If nominating a business address please ensure you include the business or company name in the address field. Customers are required to pay a re-delivery fee if parcels are returned to us due to insufficient delivery address details. Authority to leave without a signature If your parcel is being delivered to your home address you can authorise for it to be left without a signature. Please request this service during the ordering process and provide clear instructions on where you would like the parcel left. Palm Beach Skin Technology and its freight handling agents will not be held liable for lost or stolen goods.
" Kinesiology with Marita has been invaluable to me on my spiritual and health journeys. Marita has helped me through some of the most difficult times I have faced including my son's cancer which resulted in me having anxiety and adenal fatigue. I am certain that a large portion of my good health and spiritual growth (plus my son now in remission from cancer) can be accounted to our sessions. Even during the most difficult times, our sessions leave me feeling grounded, stable, and having released any negative beliefs/illness. Marita has such an extensive knowledge combined with her intution which results in positive healing. I truly admire Marita for her skills and also her professionalism. I would highly recommend her services to anyone who is looking for a Kinesiologist. Thank you Marita for your life changing work.”Deanne B
Coming Soon Video Testimonial